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Tinlad wrote:Probably worth upgrading your graphics driver to try and rule that out. Although, as you've noted, Windows 7 is generally pretty successful at recovering from a driver crash.
Heat typically results in a hard-cut off, as the hardware just switches off to protect itself. The fact that it's happened when the PC is idle makes this quite unlikely too.
How old is the SSD? Is it anywhere near full? Is SMART reporting any errors?
Can you check the Event Viewer to see if there are any suspicious looking errors being logged prior to a freeze?
Dodgy RAM is a possibility - you could try reseating them, removing sticks etc., or run MemTest to check for errors.
At any rate, I'd start by ruling out the basics: open up the case and get rid of any dust, reseat RAM, GPU and check for any loose cables.
Savara wrote:You checked any syslogs to see if a panic was written to the logs before it froze?
siteguru wrote:Someone from Microsoft will call you to help you through this - be sure to have your credit card ready.
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